To download our complete Privacy Policy, please click here
HWM is committed to protecting the rights and freedoms of data subjects and safely & securely processing their data in accordance with all our legal obligations.
We hold personal data about our employees, potential employees, subsidiary employees, customers, potential customers, suppliers, partners/resellers, website visitors and some members of the general public for a variety of business purposes. This policy focuses on mobile and desktop application users, please refer to our other privacy policies for details on other data subjects.
Our 3 processes engage 2 data categories, which include: name, username, ip address, location data, audio, photos, telephone and email address.
Dataset: CustomerDGDS
Legal Basis: Consent
Consents: Positive action to confirm consent
Process | Purposes |
MOBAPPSLOGIN | Login and connect to Datagate |
MOBAPPSDATA | Sends device data & meta data, phone data & phone meta data (including location), photos and audio files. |
MOBAPPSCRASHREP | Sends crash/fail reports to HWM including details of the process that failed, the user and the mobile phone used. |
Non-aggregated information specific to this process
Our process engages 5 data categories: name, username, ip address, telephone and email address.
Consents
If present, entries in the Consent, Transfer Consents, and/or Safeguards columns above may be marked "consent". If you are viewing this electronically on the web or as a PDF, please click on the link if you wish to give your consent or to withdraw your consent to processing. Otherwise if there is no link, or the entry is an asterisk ("*") or if you are viewing this as a printed document, please write the date and your initials if you wish to give consent.
Consequences of withdrawing consent
If you do not give consent, we will avoid processing within the scope of that non-consent. Consent may be withdrawn at any time, without affecting pre-withdrawal processing. Use of our mobile and desktop applications is not possible without consent.
Storage
We store your data in the United Kingdom (UK) and is encrypted at rest.
Data Retention Criteria
Until removal requested or data found to no longer be valid.
Legal Bases for Processing
Our processing legal basis is consent
Sources from which we receive your data
Our data source is the users of our mobile applications.
Categories of recipients of your data
None
Dataset: DeviceDS
Legal Basis: Consent
Consents: Positive action to confirm consent
Process | Purposes |
MOBAPPSDATA | Sends device data & meta data, phone data & phone meta data (including location), photos and audio files. |
MOBAPPSCRASHREP | Sends crash/fail reports to HWM including details of the process that failed, the user and the mobile phone used. |
Non-aggregated information specific to this process
Our process engages 6 data categories: ip address, telephone, location data, audio, photos and usage data recorded by connected/read devices.
Consents
If present, entries in the Consent, Transfer Consents, and/or Safeguards columns above may be marked "consent". If you are viewing this electronically on the web or as a PDF, please click on the link if you wish to give your consent or to withdraw your consent to processing. Otherwise if there is no link, or the entry is an asterisk ("*") or if you are viewing this as a printed document, please write the date and your initials if you wish to give consent.
Consequences of withdrawing consent
If you do not give consent, we will avoid processing within the scope of that non-consent. Consent may be withdrawn at any time, without affecting pre-withdrawal processing. Use of our mobile and desktop applications is not possible without consent.
Storage
We store your data in the United Kingdom (UK) and is encrypted at rest.
Data Retention Criteria
Until removal requested or data found to no longer be valid.
Legal Bases for Processing
Our processing legal basis is consent.
Sources from which we receive your data
Our data source is the users of our mobile applications.
Categories of recipients of your data
None
You have qualified rights to access, rectify, and erase your personal data; and to restrict or object to processing; and to make your data portable.
You have the right to complain to a supervisory authority.